From us to your doorstep
Delivery & Return
Free pan-India delivery and pickup — your outfit arrives 2 days before your event and is collected 1 day after. Completely hassle-free.
Delivery Timeline
Booking Day
Order Confirmed
Once your 40% advance is received, your rental is confirmed. Your Relationship Manager will reach out within 24 hours to coordinate delivery details.
Before Dispatch
Quality Check
Every garment is inspected, dry-cleaned, and hygiene-treated by our team before it is carefully packed and dispatched.
2 Days Before Event
Delivered to Your Door
Your outfit is delivered to your doorstep 2 days before your event. This gives you enough time for a trial, any local alterations, and a stress-free morning.
Delivery Day
Inspect on Arrival
Our delivery personnel will wait up to 20 minutes for you to inspect the garment. Any damage or discrepancy must be raised immediately — issues reported after departure cannot be attributed to transit.
1 Day After Event
Hassle-Free Return
Our team will collect the garment 1 day after your event at a pre-agreed time. Pack all items — outfit, accessories, jewellery boxes, and original packaging — for pickup.
Delivery Coverage
Mumbai
Maharashtra
2 days before event
Delhi NCR
Delhi / Haryana
2 days before event
Bangalore
Karnataka
2 days before event
Hyderabad
Telangana
2 days before event
Chennai
Tamil Nadu
2 days before event
Pune
Maharashtra
2 days before event
Amravati
Maharashtra
2 days before event
Indore
Madhya Pradesh
2 days before event
Nagpur
Maharashtra
2 days before event
Jaipur
Rajasthan
2 days before event
Ahmedabad
Gujarat
2 days before event
All Other Cities
Pan India
Subject to pincode check
* Delivery availability is subject to pincode serviceability. Your Relationship Manager will confirm coverage at the time of booking.
Packaging & Return Guidelines
Return all items in the original packaging containers provided at delivery.
Include all accessories, jewellery boxes, and any additional pieces delivered with the outfit.
Fold garments carefully before placing them back in the packaging to avoid transit creasing.
Do not use your own bags or boxes — the return must be in D'Vaa's original packaging.
Missing packaging will result in a ₹1,000 deduction from your security deposit.
Do not leave the garment with a neighbour or building security without prior arrangement with your Relationship Manager.
Delivery FAQs
Is delivery really free?
Yes — delivery and pickup are completely complimentary across India. D'Vaa reserves the right to revise this in future with prior notice.
Can I choose a specific delivery time slot?
Your Relationship Manager will coordinate a convenient delivery window with you after booking. While we aim to accommodate preferences, exact time slots depend on logistics in your area.
What if I am not available at the delivery address?
Please inform your Relationship Manager in advance. A trusted adult representative can accept the delivery on your behalf. Delivery personnel will not leave parcels unattended.
What if my outfit arrives damaged or incorrect?
Raise it immediately with the delivery personnel and photograph the damage. Contact your Relationship Manager right away — we will resolve the issue before your event.
Can the pickup be rescheduled?
Yes, with at least 24 hours' notice. Late returns attract a fee of 10% of the rental amount per day. Contact your Relationship Manager as soon as possible if you need to adjust.
Do you deliver outside India?
Currently, D'Vaa delivers only within India. We are working on expanding our reach — contact us for updates on international availability.