Your data, handled with care
Privacy Policy
Last updated: May 2025
About Us
D'Vaa is a luxury bridal wear rental service operated under Greenleaf Furniture Private Limited (GSTIN: 27AAJCG1558M1Z5), headquartered at B5, Dreamzland, Nagpur Road, Amravati, Maharashtra – 444901.
This Privacy Policy describes how we collect, use, and safeguard your personal information when you interact with our website, mobile site, phone orders, or any offline channel. By using our services, you agree to the terms described herein.
Information We Collect
General Browsing
When you browse our website without registering or placing an order, we collect anonymous statistical data such as domain information, IP addresses, browser type, and pages visited through cookies and similar tracking technologies. This data does not identify you personally and is used solely to improve website performance and your browsing experience.
Product Rentals & Orders
To book apparel or place a rental order, we require your name, phone number, email address, event date, and rental details. We may additionally request information such as your date of birth to verify your identity or process certain transactions. This information is necessary to fulfil your order and provide our services.
Promotions & Surveys
If you participate in a contest, promotion, or survey, we collect the contact information you provide. This information is used to notify winners, develop targeted offers, and improve our services. You may receive promotional emails from us and can opt out at any time by contacting us or clicking the unsubscribe link in any email.
Cookie Policy
We use cookies to personalise your browsing experience and remember your preferences. If you have previously provided personal information to us, cookies may be tied to that information to offer a more tailored experience.
You may configure your browser to refuse cookies or to alert you when cookies are being set. Please note that disabling cookies may affect the availability and functionality of certain features on our website.
How We Use Your Information
We use the information we collect to process and fulfil your rental orders, communicate order status and delivery updates, respond to your enquiries, send promotional communications (with your consent), improve our products and website experience, and comply with legal obligations.
Information Sharing & Disclosure
We do not sell your personal information to third parties. We may share filtered personal information with trusted business partners who offer products or services aligned with our own, strictly for the purpose of delivering those services to you.
Our third-party advertising partners may use aggregated, non-identifiable visit statistics to deliver relevant advertisements. These partners do not collect personally identifiable information through our website.
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our customers and the public.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or request deletion of the personal information we hold about you. You may also withdraw consent for promotional communications at any time. To exercise any of these rights, please contact our Grievance Officer using the details provided below.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
Grievance Officer
In accordance with applicable law, the details of our Grievance Officer are provided below. If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please reach out:
Ms. Radhika Malu